Customer Experience Retail Associate

Ross Stores, Inc.; Menifee (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience for customers. You will greet guests, help locate merchandise, and ensure friendly, efficient service on the sales floor.

Responsibilities include maintaining clean facilities, restocking items, operating the register accurately, and following safety and loss-prevention guidelines. This role supports brand standards and a high level of customer satisfaction.

Qualifications

• Excellent communication with customers and team members.
• Able to perform basic math calculations used in retail.

Responsibilities

• Greet customers warmly and assist with questions.
• Maintain clean, organized store and presentation.
• Operate registers and handle transactions accurately.
• Follow safety procedures and report hazards to Store Leadership.
• Restock shelves and merchandise to meet presentation standards.
• Support loss prevention and protect customer information.
• Represent the Ross brand with professionalism and courtesy.

Skills

Communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience for customers. You will greet guests, help locate merchandise, and ensure friendly, efficient service on the sales floor.

Responsibilities include maintaining clean facilities, restocking items, operating the register accurately, and following safety and loss-prevention guidelines. This role supports brand standards and a high level of customer satisfaction.