Customer Experience Pro – Paint & Color Solutions

Sherwin-Williams; Pittsfield (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Generous PTO

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #5671 in Pittsfield, MA. You will assist customers, answer questions about products, and recommend solutions to meet needs while helping the store reach sales goals.

The role involves handling sales transactions, stocking displays, and maintaining store standards. Reliable driving may be required for deliveries and restocking as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Legally authorized to work in the United States without sponsorship now or in the future.
• Valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Retail sales

Cash handling

Delivery coordination

Bilingual

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #5671 in Pittsfield, MA. You will assist customers, answer questions about products, and recommend solutions to meet needs while helping the store reach sales goals.

The role involves handling sales transactions, stocking displays, and maintaining store standards. Reliable driving may be required for deliveries and restocking as needed.