Paint & Customer Service Specialist — Multi-Store

Sherwin-Williams; Narragansett (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to assist in-store customers, answer product questions, and recommend solutions. You will handle sales transactions, restock shelves, and support deliveries while maintaining store standards in Narragansett, RI.

The role emphasizes high customer satisfaction, knowledge of products, and teamwork with retail and wholesale customers to meet sales targets and ensure smooth store operations.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without visa sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 70 lbs. occasionally and 50 lbs. frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.

Skills

Customer service

Sales

Communication

Spanish language

Portuguese language

Multilingual ability

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams is hiring a Customer Service Specialist to assist in-store customers, answer product questions, and recommend solutions. You will handle sales transactions, restock shelves, and support deliveries while maintaining store standards in Narragansett, RI.

The role emphasizes high customer satisfaction, knowledge of products, and teamwork with retail and wholesale customers to meet sales targets and ensure smooth store operations.