Customer Experience Pro – In-Store & Mobile Service

speedyglass; Fairbanks (AK); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Job summary

Speedy Glass in Fairbanks, AK is hiring a Customer Service Representative to be the friendly face of the branch, handling quotes, work orders, invoices, and customer payments.

The role requires a state-issued driver's license, clean driving record, and comfort with sitting and computer use; the job offers a comprehensive benefits package including medical, dental, vision, life insurance, and a 401(k) with company match.

Qualifications

• State issued Driver’s license and clean driving record.
• Sitting/computer use for extended periods.

Responsibilities

• Be the face of the branch, providing exceptional customer service to every guest.
• Quote, prepare work orders & invoices, and receive payment for all services provided.
• Schedule and assign work orders to the appropriate team member.
• Resolve customer requests in a timely and efficient manner.
• Open and close the branch; using closing procedures to ensure all daily financial records are accurate.
• Perform all other duties as assigned.

Skills

Customer service

Job description

Speedy Glass in Fairbanks, AK is hiring a Customer Service Representative to be the friendly face of the branch, handling quotes, work orders, invoices, and customer payments.

The role requires a state-issued driver's license, clean driving record, and comfort with sitting and computer use; the job offers a comprehensive benefits package including medical, dental, vision, life insurance, and a 401(k) with company match.