Customer Service Representative

Rippling; Fairbanks (AK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Job summary

Speedy Glass is hiring a Customer Service Representative for their Huffman store in Fairbanks, AK. In this role, you will be the face of the branch, providing outstanding customer service and managing work orders.

The ideal candidate must possess a state-issued Driver’s license and a clean driving record. We offer an extensive benefits package, including medical and 401K with company match. Join a welcoming and diverse environment as we strive to deliver the best service in the auto glass industry.

Qualifications

• State issued Driver’s license and clean driving record.
• Physical Requirements: Sitting/computer use for extended periods of time.

Responsibilities

• Provide exceptional customer service to every guest.
• Quote, prepare work orders & invoices, and receive payment for services.
• Schedule and assign work orders to appropriate team members.
• Resolve customer requests effectively.
• Open and close the branch, ensuring accurate daily financial records.

Job description

Speedy Glass is currently hiring for a Customer Service Representative at our Huffman store in Fairbanks, AK!

As a Customer Service Representative, you will

• Be the face of the branch, providing exceptional customer service to every guest, every time
• Quote, prepare work orders & invoices, and receive payment for all services provided
• Schedule and assign work orders to the appropriate team member.
• Resolve customer requests in a timely and efficient manner.
• Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
• Perform all other duties as assigned

You will need

• State issued Driver’s license and clean driving record
• Physical Requirements: Sitting/computer use for extended periods of time

Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.

For over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that are unsurpassed for quality and safety.

We pride ourselves on creating a welcoming environment, for both customers and team members, in our shops. Our culture is one of inclusion and diversity.