Customer Experience Specialist - Auto Glass

Mondofix Inc.; Fairbanks (AK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Job summary

Mondofix Inc. is seeking a Customer Service Representative for their Huffman store in Fairbanks, Alaska. The role involves providing outstanding customer service, managing work orders, and ensuring accurate financial records.

Successful candidates will need a valid driver's license and a clean driving record. A welcoming and inclusive work environment is a key part of our culture, alongside a comprehensive benefits package including medical, dental, vision, and 401K with company match.

Qualifications

• State issued Driver’s license and clean driving record is required.
• Ability to sit and use a computer for extended periods is necessary.

Responsibilities

• Provide exceptional customer service at the branch.
• Prepare work orders and invoices, and process payments.
• Schedule work orders for team members as needed.
• Resolve customer requests in an efficient manner.
• Open and close the branch, ensuring all financial records are accurate.
• Perform additional duties as assigned.

Job description

Mondofix Inc. is seeking a Customer Service Representative for their Huffman store in Fairbanks, Alaska. The role involves providing outstanding customer service, managing work orders, and ensuring accurate financial records.

Successful candidates will need a valid driver's license and a clean driving record. A welcoming and inclusive work environment is a key part of our culture, alongside a comprehensive benefits package including medical, dental, vision, and 401K with company match.