Customer Experience & Office Coordinator

Davey Tree Expert Co; Suffolk (VA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Group health plans

Short-term and long-term disability

Life insurance

Paid parental leave

401k with company match

Employee Stock Purchase Plan

Holidays and paid time off

Payroll savings plan

Charitable matching gift program

Employee referral bonus

Employee Educational Scholarship

Davey Family Scholarship

20% discount on Davey services

Cell phone discounts

Vehicle purchase discount

Job summary

The Davey Tree Expert Company in Suffolk, VA is seeking an administrative coordinator to support operations, answer incoming calls, assist with contract preparation, data entry, onboarding, and timesheet processing.

This full-time on-site role requires at least two years in office administration, proficiency with Microsoft Office, and strong organizational skills. The company offers comprehensive benefits and a 401k match, with up to 25% travel.

Qualifications

• Minimum of two years of experience in office processes and office administration procedures or equivalent education.
• Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.

Responsibilities

• Coordinate incoming calls professionally.
• Aid in contract preparation, including data entry and drafting assistance.
• Assist with employee onboarding and guide the use of the employee data management system.
• Process and maintain employee timesheets.
• Handle client setup, file service reports, and distribute invoices.
• Support third-party billing systems and manage accounts receivable.
• Participate in employee and professional development training.
• Compile and maintain client, equipment, and business records.
• Utilize office software effectively.
• Manage and order office supplies.
• Handle incoming and outgoing mail.
• Collect data for the Production Report (PSR).
• Provide direct assistance to the manager.

Tools

Microsoft Office

Job description

The Davey Tree Expert Company in Suffolk, VA is seeking an administrative coordinator to support operations, answer incoming calls, assist with contract preparation, data entry, onboarding, and timesheet processing.

This full-time on-site role requires at least two years in office administration, proficiency with Microsoft Office, and strong organizational skills. The company offers comprehensive benefits and a 401k match, with up to 25% travel.