Customer Experience & Office Administrator

CarMax Business Services; Gaithersburg (MD); On-site; USD 24,328 - 50,833; Full time

Benefits offered by this job

Paid sick time

Vacation

Holiday pay

Job summary

CarMax Business Services in Gaithersburg, Maryland, is seeking a team member to provide iconic customer experiences. You will assist customers through paperwork, manage administrative tasks, and support our store departments. Ideal candidates will have strong customer service experience, excellent communication skills, and basic computer skills. The hourly rate for this position ranges from $17.66 to $36.90, with additional benefits such as paid sick time, vacation, and holiday pay, reflecting our commitment to a supportive work environment.

Qualifications

• Customer service experience is essential.
• Must thrive in a fast-paced office environment.
• Strong written and verbal communication skills needed.
• Basic computer skills, including word processing and spreadsheets.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by greeting customers and guiding them through paperwork.
• Communicate effectively with customers and business partners.
• Maintain coverage at information desk and answer multi-line phone system.

Skills

Customer service experience

Good listening skills

Strong communication skills

Basic computer skills

Job description

CarMax Business Services in Gaithersburg, Maryland, is seeking a team member to provide iconic customer experiences. You will assist customers through paperwork, manage administrative tasks, and support our store departments. Ideal candidates will have strong customer service experience, excellent communication skills, and basic computer skills. The hourly rate for this position ranges from $17.66 to $36.90, with additional benefits such as paid sick time, vacation, and holiday pay, reflecting our commitment to a supportive work environment.