Customer Experience & Merchandising Specialist (30% Discount)

Ocean State Job Lot; Bangor (ME); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

30% employee discount

Career growth opportunities

Job summary

Ocean State Job Lot in Bangor, ME is seeking a Store Specialist to create a positive customer experience, manage assigned areas, and ensure smooth merchandising according to Company guidelines. You will handle customer inquiries, process transactions, and oversee daily operations and associate activities.

The role requires customer service experience, basic math and communication skills, and availability for nights and weekends.

Qualifications

• Experience in retail environments is preferred.
• Basic math and reading skills; good verbal and written communication.

Responsibilities

• Provide outstanding customer service using the T.R.E.A.T. model.
• Assist customers, locate items, complete purchases, and handle advanced POS functions.
• Promote loyalty programs and promotions; maintain displays per guidelines.
• Train and coordinate associates; manage breaks per policy.
• Communicate issues and improvements to store leadership.
• Maintain a safe, clean environment and handle damages/returns per procedures.

Skills

Customer service

Cashier experience

Merchandising

Job description

Ocean State Job Lot in Bangor, ME is seeking a Store Specialist to create a positive customer experience, manage assigned areas, and ensure smooth merchandising according to Company guidelines. You will handle customer inquiries, process transactions, and oversee daily operations and associate activities.

The role requires customer service experience, basic math and communication skills, and availability for nights and weekends.