Customer Experience & Merchandising Specialist

KIRKLAND; Schererville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland’s Home in Schererville, IN is seeking a Sales Associate to deliver an exceptional shopping experience and support daily store operations.

You will engage customers, promote loyalty programs, maintain merchandise presentation and assist with stocking, pricing, and inventory accuracy while upholding Kirkland’s Home values. The role requires weekend/evening availability and the ability to stand for extended periods; you will be part of a collaborative team focused on driving sales growth.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to communicate effectively, written and verbal.
• Ability to work weekends, holidays and evenings.
• Flexible schedule to meet store needs.
• Ability to work independently as well as part of a team.
• Physical ability to lift/move merch up to 50 pounds.

Responsibilities

• Supports and values Customer Service in both in-store and online experiences.
• Actively engages with customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions and merchandise to support building the basket.
• Supports branding by treating customers and co-workers with respect and professionalism; helps achieve company initiatives.
• Assists in receiving merchandise safely and efficiently; maintains organized sales floor and stockroom.
• Maintains merchandise presentation, pricing and inventory accuracy.
• Champions Kirkland’s Home values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.

Skills

Customer service

Communication

Teamwork

Sales

Flexibility

Tools

Point of Sale system

Job description

Kirkland’s Home in Schererville, IN is seeking a Sales Associate to deliver an exceptional shopping experience and support daily store operations.

You will engage customers, promote loyalty programs, maintain merchandise presentation and assist with stocking, pricing, and inventory accuracy while upholding Kirkland’s Home values. The role requires weekend/evening availability and the ability to stand for extended periods; you will be part of a collaborative team focused on driving sales growth.