Customer Experience & Merchandising Specialist

KIRKLAND; Florida; On-site; USD 29,000 - 36,000; Full time

Job summary

Kirkland's Home in Florida is seeking a Sales Associate to deliver an exceptional shopping experience across in-store and online channels. You will support operations, assist with merchandising, and help drive sales by engaging customers and promoting loyalty programs.

The role requires energetic, team-oriented individuals who can work weekends and adapt to a fast-paced retail environment while maintaining store standards and inventory integrity.

Qualifications

• Energetic, people and results oriented with a drive to succeed.
• Ability to communicate effectively, both written and verbal.
• Ability to work weekends, holidays and evenings.
• Read and interpret directives, manuals, and training materials.
• Flexible schedule to meet store business needs.

Responsibilities

• Provide exceptional customer service in-store and online.
• Engage with customers, model selling behaviors and build baskets.
• Greet customers enthusiastically and maintain a positive attitude.
• Educate customers on loyalty programs, promotions, and products.
• Maintain sales floor, stockroom, pricing, and inventory accuracy.
• Operate POS system and handle cashiering duties when needed.

Skills

Customer service

Communication

Weekend hours

Teamwork

POS navigation

Cash handling

Tools

POS system

Handheld devices

Cash register

Job description

Kirkland's Home in Florida is seeking a Sales Associate to deliver an exceptional shopping experience across in-store and online channels. You will support operations, assist with merchandising, and help drive sales by engaging customers and promoting loyalty programs.

The role requires energetic, team-oriented individuals who can work weekends and adapt to a fast-paced retail environment while maintaining store standards and inventory integrity.