Customer Service & Merchandising Specialist

H-E-B; Denton (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to keep a well-stocked department and deliver superior service. You will stock, rotate, and organize merchandise, assist with inventory, and prepare back areas for night crew and incoming trucks.

You will answer questions, help customers find products, and use suggestive selling to boost department sales while maintaining safety and sanitation standards across all processes. Previous retail experience is a plus.

Qualifications

• Strong customer service skills.
• Required communication and interpersonal skills.
• Required reading and writing skills.
• Required planning and organizing skills.
• HS Diploma or GED (or equivalent).

Responsibilities

• Stock and rotate products daily.
• Assist with inventory control; loads, unloads, and moves product.
• Maintain department cleanliness, safety and sanitation standards.
• Provide superior customer service and assist with selections.
• Organize displays, signage, and back area as needed.

Skills

Customer service

Communication

Interpersonal skills

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to keep a well-stocked department and deliver superior service. You will stock, rotate, and organize merchandise, assist with inventory, and prepare back areas for night crew and incoming trucks.

You will answer questions, help customers find products, and use suggestive selling to boost department sales while maintaining safety and sanitation standards across all processes. Previous retail experience is a plus.