Customer Service & Merchandising Specialist

H-E-B; Northlake (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Northlake, TX is hiring a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock, rotate, and organize product displays, assist customers, and ensure safety and sanitation standards are met throughout the store.

You'll handle inventory tasks, answer questions, suggest products, and support the back room operations as needed. The role emphasizes strong communication, organization, and a customer-first attitude in a fast-paced

Qualifications

• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

Responsibilities

• Stock and rotate items daily; assist with inventory control and load/unload products
• Provide superior customer service and help customers with selections
• Merchandise products effectively and use suggestive selling techniques to meet customer needs
• Clean and sanitize sales floor, display cases, prep areas, and equipment; follow SOPs and safety guidelines
• Organize back area for the night crew and incoming trucks; prepare signage as needed
• Prepare tags and signs for Grocery/Beauty/Drugstore sections as required

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Northlake, TX is hiring a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock, rotate, and organize product displays, assist customers, and ensure safety and sanitation standards are met throughout the store.

You'll handle inventory tasks, answer questions, suggest products, and support the back room operations as needed. The role emphasizes strong communication, organization, and a customer-first attitude in a fast-paced