Customer Service & Merchandising Specialist

H-E-B; Lakeway (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Lakeway, TX is seeking a Customer Service Representative to maintain a well-stocked department and provide exceptional service. The role involves stocking, rotating products, and ensuring cleanliness and safety compliance throughout the store areas.

You will assist customers, answer product questions, and help with selections while maintaining accurate signage and displays. This position emphasizes teamwork, adherence to SOPs, and a strong work ethic in a fast-paced retail environment.

Qualifications

• Strong customer service skills.
• Required communication and interpersonal skills.
• Required reading and writing skills.
• Required planning and organizing skills.
• Required Education: HS Diploma or GED (or equivalent).

Responsibilities

• Stocking, rotating, and merchandising products to maintain department standards.
• Assist with inventory control and support back room operations.
• Provide superior customer service, answer questions, and help customers locate items.
• Prepare and maintain store displays and signage; ensure shelf tags are correct.
• Follow department SOPs and safety/sanitation guidelines.

Skills

Strong customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Lakeway, TX is seeking a Customer Service Representative to maintain a well-stocked department and provide exceptional service. The role involves stocking, rotating products, and ensuring cleanliness and safety compliance throughout the store areas.

You will assist customers, answer product questions, and help with selections while maintaining accurate signage and displays. This position emphasizes teamwork, adherence to SOPs, and a strong work ethic in a fast-paced retail environment.