Retail Customer Service & Stock Associate

H-E-B; Frisco (TX); On-site; USD 19,000 - 23,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked, clean, and inviting department while delivering outstanding customer service. You will stock and rotate products daily, assist customers with selections, and uphold safety and sanitation standards across departments.

You will also support inventory control, signage accuracy, and merchandising, ensuring displays are appealing and shelves correctly labeled.

Qualifications

• Strong customer service skills are required.
• Excellent communication and interpersonal abilities are essential.
• Proficient reading and writing skills are required for documentation and signage.
• Solid planning and organizational abilities for stocking and merchandising tasks.

Responsibilities

• Provide superior customer service and assist shoppers with product selections.
• Stock, rotate, and maintain department inventory on a daily basis; support backroom operations.
• Maintain department standards for safety, sanitation, and signage accuracy.
• Create and maintain attractive store displays; ensure shelf tags are correct and legible.
• Adhere to SOPs and store procedures while performing duties across Grocery/Beauty/Drugstore sections.

Skills

Customer Service

Communication

Reading & Writing

Planning & Organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked, clean, and inviting department while delivering outstanding customer service. You will stock and rotate products daily, assist customers with selections, and uphold safety and sanitation standards across departments.

You will also support inventory control, signage accuracy, and merchandising, ensuring displays are appealing and shelves correctly labeled.