Customer Experience & Merchandising Associate

goodwillmiddletn; West Sebewa (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Goodwill is seeking a Retail Sales Floor Associate to support a positive shopper experience through friendly service and efficient POS transactions. The role emphasizes maintaining a clean, organized store and adhering to merchandising standards while following Goodwill's mission of changing lives through education, training, and employment.

Under store management direction, you will complete assigned tasks, assist customers with product locations, and help ensure a smooth front-end operation

Qualifications

• High School Diploma or equivalent preferred.
• Retail or customer service experience preferred.
• Bilingual language skills are preferred.

Responsibilities

• Greet and assist shoppers, ensuring a welcoming store environment.
• Process transactions accurately and efficiently at the front end.
• Maintain store readiness through merchandising and housekeeping tasks.
• Support opening/closing routines and safety compliance.

Skills

Customer service

Retail experience

Communication

Basic math

Stand/walk/lift

Education

High School Diploma or equivalent

Tools

POS system

Cash handling

Job description

Goodwill is seeking a Retail Sales Floor Associate to support a positive shopper experience through friendly service and efficient POS transactions. The role emphasizes maintaining a clean, organized store and adhering to merchandising standards while following Goodwill's mission of changing lives through education, training, and employment.

Under store management direction, you will complete assigned tasks, assist customers with product locations, and help ensure a smooth front-end operation