Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Springfield (MO); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Scholarship program

Adoption assistance

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. seeks team members to deliver exceptional customer experiences and maintain a clean, organized store floor in Springfield, MO. You may be cross-trained across areas to support business needs and adhere to all operational standards, including loss prevention.

Ideal candidates have strong customer service skills, can multi-task, and adapt to a flexible schedule. The role emphasizes teamwork, safety, and respect for customers and peers.

Qualifications

• Possesses excellent customer service skills.
• Strong communication and organizational abilities.
• Retail experience is a plus.

Responsibilities

• Deliver a highly satisfied customer experience daily.
• Engage with customers and maintain a clean, organized store environment.
• Ring purchases, assist with returns, and follow procedures.
• Promote credit and loyalty programs.
• Support store operations and loss prevention standards.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexibility

Job description

HomeGoods at The TJX Companies, Inc. seeks team members to deliver exceptional customer experiences and maintain a clean, organized store floor in Springfield, MO. You may be cross-trained across areas to support business needs and adhere to all operational standards, including loss prevention.

Ideal candidates have strong customer service skills, can multi-task, and adapt to a flexible schedule. The role emphasizes teamwork, safety, and respect for customers and peers.