Seasonal Retail Associate – Customer Experience Pro

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) matching

Bereavement leave

Health benefits

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a Retail Associate to deliver a high-quality customer experience in our Marshalls stores in Jacksonville, FL. You will engage with customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor.

Ideal candidates will have strong communication, multitasking abilities, and a detail-oriented approach. The role offers opportunities to learn, grow, and contribute to a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor following company standards.
• Maintains store cleanliness and participates in recovery throughout the day.
• Supports safety and loss prevention programs.
• Adheres to labor laws, policies, and procedures.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking a Retail Associate to deliver a high-quality customer experience in our Marshalls stores in Jacksonville, FL. You will engage with customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor.

Ideal candidates will have strong communication, multitasking abilities, and a detail-oriented approach. The role offers opportunities to learn, grow, and contribute to a positive store culture.