Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Fountain Valley (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Fountain Valley, CA is seeking team members who deliver exceptional customer service and maintain a clean, organized store environment.

You will interact with customers, process transactions accurately, and support store operations while promoting credit and loyalty programs. Candidates should be capable of multi-tasking, flexible scheduling, and working well with peers and supervisors.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Ring customer purchases/returns accurately and count change as per procedures.
• Promote and upsell credit and loyalty programs.
• Process and prepare merchandise for the sales floor per company standards.
• Support store safety and loss reduction initiatives.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

The TJX Companies, Inc. in Fountain Valley, CA is seeking team members who deliver exceptional customer service and maintain a clean, organized store environment.

You will interact with customers, process transactions accurately, and support store operations while promoting credit and loyalty programs. Candidates should be capable of multi-tasking, flexible scheduling, and working well with peers and supervisors.