Customer Experience & Merchandising Associate

The TJX Companies, Inc.; San Marcos (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching/plan

Health/dental/vision benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in San Marcos, CA is hiring for a Retail Associate to deliver outstanding customer service and maintain a clean, organized store environment. You will engage with customers, process transactions, and support merchandising standards.

The role emphasizes teamwork, communication, and flexibility to meet business needs. Starting pay is hourly with benefits discussed during hiring and opportunities for growth within TJX family brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in San Marcos, CA is hiring for a Retail Associate to deliver outstanding customer service and maintain a clean, organized store environment. You will engage with customers, process transactions, and support merchandising standards.

The role emphasizes teamwork, communication, and flexibility to meet business needs. Starting pay is hourly with benefits discussed during hiring and opportunities for growth within TJX family brands.