Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Bell Gardens (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Life insurance

Job summary

The TJX Companies, Inc. is seeking a front-line team member for our Bell Gardens location to deliver an exceptional customer experience and maintain a clean, well-organized store environment.

You will engage with customers, promote loyalty programs, and support merchandising standards to ensure smooth daily operations. Ideal candidates have strong communication and multitasking abilities, are reliable with a flexible schedule, and contribute to a positive store culture.

Qualifications

• Customer service experience required.
• Ability to work a flexible schedule to support store needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Job description

The TJX Companies, Inc. is seeking a front-line team member for our Bell Gardens location to deliver an exceptional customer experience and maintain a clean, well-organized store environment.

You will engage with customers, promote loyalty programs, and support merchandising standards to ensure smooth daily operations. Ideal candidates have strong communication and multitasking abilities, are reliable with a flexible schedule, and contribute to a positive store culture.