Seasonal Customer Experience Specialist

The TJX Companies, Inc.; West Covina (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in West Covina, CA is seeking an associate to deliver a highly satisfying customer experience while maintaining a clean and organized store environment. You will engage with customers, process purchases, promote loyalty programs, and support merchandising standards.

The role supports cross-functional teamwork and store safety. Ideal candidates have strong customer service skills, the ability to multitask, and flexibility to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring customer purchases/returns and count change back per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and process merchandise for the floor.
• Participate in store recovery and maintain safety standards.
• Support labor and shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in West Covina, CA is seeking an associate to deliver a highly satisfying customer experience while maintaining a clean and organized store environment. You will engage with customers, process purchases, promote loyalty programs, and support merchandising standards.

The role supports cross-functional teamwork and store safety. Ideal candidates have strong customer service skills, the ability to multitask, and flexibility to meet business needs.