Customer Experience & Merchandising Associate

Ross Stores; Florence (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores in Florence, AL is seeking a Retail Associate to help customers have a positive shopping experience. You will greet customers, assist on the sales floor, operate registers, and maintain clean, organized merchandise presentation.

The role emphasizes safety, respectful teamwork, and following company standards. You will help with stocking, housekeeping, and ensuring a welcoming store environment while upholding Ross Stores policies.

Qualifications

• Effective communication with customers and team members in a friendly manner.
• Ability to perform basic math for transactions and pricing.

Responsibilities

• Greet customers and provide courteous assistance on the sales floor.
• Operate cash register and assist with checkout in a polite, efficient manner.
• Maintain clean and organized merchandise presentation and store areas.
• Assist with stocking, replenishment, and product placement per company guidelines.
• Respond to customer questions and direct them to the appropriate department or leadership when needed.
• Adhere to safety and loss prevention policies and report unsafe conditions.

Skills

Customer service

Safety awareness

Job description

Ross Stores in Florence, AL is seeking a Retail Associate to help customers have a positive shopping experience. You will greet customers, assist on the sales floor, operate registers, and maintain clean, organized merchandise presentation.

The role emphasizes safety, respectful teamwork, and following company standards. You will help with stocking, housekeeping, and ensuring a welcoming store environment while upholding Ross Stores policies.