Customer Experience Retail Associate

Ross Stores, Inc.; Florence (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is hiring a Retail Associate in Florence, AL to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and operate registers with accuracy and courtesy.

Responsibilities include maintaining a clean, safe store environment, executing company best practices, and supporting store leadership to meet service and operational goals. This role requires friendly communication and a commitment to teamwork.

Qualifications

• Excellent communication with Customers and teammates.
• Basic math skills for transactions and pricing.

Responsibilities

• Maintains a safe and secure shopping environment by staying aware on the sales floor.
• Greets Customers and provides friendly, professional service throughout the store.
• Assists Customers at registers and with merchandise, answering questions knowledgeably.
• Handles customer service calls and escalates to Store Leadership when needed.
• Follows Loss Prevention policies and store protection procedures to protect assets.
• Maintains a clean, organized store and adheres to presentation standards.

Skills

Effective communication

Basic math

Job description

Ross Stores, Inc. is hiring a Retail Associate in Florence, AL to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and operate registers with accuracy and courtesy.

Responsibilities include maintaining a clean, safe store environment, executing company best practices, and supporting store leadership to meet service and operational goals. This role requires friendly communication and a commitment to teamwork.