Loss Prevention & Customer Experience Associate

TJX; Woburn (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) program

Health/dental/vision insurance

Paid holidays

Job summary

TJX HomeGoods in the United States, including the Woburn, MA store, is seeking a customer-focused team member to support a positive shopping experience and deter dishonesty in partnership with Loss Prevention. The role emphasizes service, safety, and teamwork across store operations.

Starting pay for this location is shown as an hourly range, with benefits and a supportive environment under a Fortune 100 company. TJX offers growth opportunities within a global off-price retailer network.

Qualifications

• Provides timely, courteous and knowledgeable service to customers
• Engages customers, providing support and creating a positive shopping environment
• Promotes safety awareness and supports maintenance of a safe environment
• Follows through on commitments; accomplishes goals with minimum supervision

Responsibilities

• Observes accurate checkout procedures for customers and Associates
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Adheres to all labor laws, policies, and procedures
• Performs other duties as assigned

Skills

Customer service

Loss prevention awareness

Flexible schedule

Job description

TJX HomeGoods in the United States, including the Woburn, MA store, is seeking a customer-focused team member to support a positive shopping experience and deter dishonesty in partnership with Loss Prevention. The role emphasizes service, safety, and teamwork across store operations.

Starting pay for this location is shown as an hourly range, with benefits and a supportive environment under a Fortune 100 company. TJX offers growth opportunities within a global off-price retailer network.