Customer Experience Leader - Shoes & Store Ops

Designer Brands; Manchester (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Designer Brands in Manchester, CT is hiring a Retail Associate to support store leadership, drive sales, and uphold company values. You will model CEL behaviors, assist with open/close duties, and ensure a positive in-store experience for customers.

You will engage in inventory-related tasks and omni-channel activities like Buy Online Pick Up In Store (BOPIS), while maintaining standards. Requires high school diploma and 2+ years' experience; wage range $18.20–$23.40 per hour.

Qualifications

• Excellent customer service and a positive attitude.
• Ability to develop collaborative working relationships.
• Good verbal and written communication skills.
• Must be able to stand/walk for long periods and lift up to 50 pounds.

Responsibilities

• Maintain in-store experience and respond to customer/associate requests with urgency.
• Ensure store standards and complete open/close tasks and daily maintenance.
• Review daily communications and execute planned tasks.

Skills

Customer service

Team collaboration

Communication

Tech proficiency (POS, iPhone)

Stamina and lifting

Education

High school diploma

Tools

Register

Register Keyboard

iPhone

Calculator

Job description

Designer Brands in Manchester, CT is hiring a Retail Associate to support store leadership, drive sales, and uphold company values. You will model CEL behaviors, assist with open/close duties, and ensure a positive in-store experience for customers.

You will engage in inventory-related tasks and omni-channel activities like Buy Online Pick Up In Store (BOPIS), while maintaining standards. Requires high school diploma and 2+ years' experience; wage range $18.20–$23.40 per hour.