Store Operations & Customer Experience Lead

Designer Brands; Town of Hartford (NY); On-site; USD 25,141 - 33,269; Full time

Job summary

Designer Brands in the Town of Hartford is seeking a dedicated management professional to enhance customer service and support store operations. Key responsibilities include ensuring compliance with policies, overseeing inventory-related activities, and providing leadership to associates ensuring a positive customer experience.

The ideal candidate should have a minimum of 2 years of management experience and a high school diploma. The estimated pay range for this role is between $18.25 and $24.15 per hour.

Qualifications

• Minimum 2 years of management experience.
• Availability to meet business needs including nights and weekends.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Ensure a positive customer experience by maintaining store standards.
• Support Store Manager with associate timekeeping and payroll management.
• Assist in recruiting, interviewing, and onboarding Store Associate candidates.

Skills

Excellent customer service

Strong verbal and written communication skills

Ability to develop collaborative working relationships

Proficient with technology

Education

High school diploma or equivalent

Some college preferred

Job description

Designer Brands in the Town of Hartford is seeking a dedicated management professional to enhance customer service and support store operations. Key responsibilities include ensuring compliance with policies, overseeing inventory-related activities, and providing leadership to associates ensuring a positive customer experience.

The ideal candidate should have a minimum of 2 years of management experience and a high school diploma. The estimated pay range for this role is between $18.25 and $24.15 per hour.