Customer Experience Leader - Retail Operations

Meijer; Richmond Heights (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Richmond Heights, OH is seeking a Full-Time team member to support daily store operations and deliver an outstanding shopping experience.

You will engage customers, assign daily tasks, coach teammates, manage scheduling, and help ensure product freshness and accurate pricing.

A passion for customer service and strong communication will help you thrive in our family-oriented culture that values diversity and inclusion. Previous retail or service experience is a plus.

Qualifications

• Passion for customer service and delivering a great guest experience.
• Excellent verbal and written communication skills; friendly and helpful demeanor.
• Retail or customer service experience preferred; ability to learn and adapt quickly.
• Ability to mentor teammates and contribute to a positive team environment.
• Willingness to work flexible hours and handle multiple tasks simultaneously.

Responsibilities

• Engage customers to provide the best possible shopping experience, including checkout support.
• Communicate with team members and assign daily tasks.
• Mentor and coach other team members to meet customer service and sales goals.
• Assist in training new team members and cross-training high-potential talent.
• Support scheduling, store operations, and adherence to company standards.

Skills

Customer service

Verbal communication

Written communication

Team leadership

Influence others

Job description

Meijer in Richmond Heights, OH is seeking a Full-Time team member to support daily store operations and deliver an outstanding shopping experience.

You will engage customers, assign daily tasks, coach teammates, manage scheduling, and help ensure product freshness and accurate pricing.

A passion for customer service and strong communication will help you thrive in our family-oriented culture that values diversity and inclusion. Previous retail or service experience is a plus.