Customer Experience Leader: Omnichannel & Team Coach

Michaels Stores; Conroe (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Michaels Stores seeks a Store Manager in Conroe, Texas, to deliver exceptional customer service and manage front-end operations. You'll assist in leading a team, driving compliance with Company policies, and planning in-store events. Your role includes managing shrink and safety programs, assisting in inventory processes and ensuring team performance. Retail management experience is preferred. Join an inclusive environment where all Team Members contribute to creativity and innovation.

Qualifications

• Experience in retail management preferred.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Ensure compliance with front end policies and procedures.
• Plan and lead the execution of class and in-store events.
• Lead the omnichannel processes.
• Manage shrink and safety programs.

Skills

Retail management experience

Job description

Michaels Stores seeks a Store Manager in Conroe, Texas, to deliver exceptional customer service and manage front-end operations. You'll assist in leading a team, driving compliance with Company policies, and planning in-store events. Your role includes managing shrink and safety programs, assisting in inventory processes and ensuring team performance. Retail management experience is preferred. Join an inclusive environment where all Team Members contribute to creativity and innovation.