Customer Experience Leader - Key Holder & Mentor

Anthropologie; Houston (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off

Retirement savings

Job summary

Anthropologie in Houston, TX is seeking a Key Holder to support the store leadership team in delivering exceptional customer experiences, driving sales metrics, and overseeing daily operations. You will act as an elevated team member, help with onboarding and training, and ensure omni-channel processes run smoothly.

You should be capable of working a flexible schedule, including nights, weekends, and holidays, and be passionate about maintaining brand standards and a collaborative, high-energy

Qualifications

• Leadership experience required.
• Team player with collaborative mindset.
• Strong customer service mindset and communication.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Enhance customer experience by partnering with leadership to create welcoming environments and drive metrics.
• Support store leadership in daily operations, training, and problem solving.
• Assist with omni-channel services, merchandising, and store standards compliance.
• Contribute to a positive team culture through communication and collaboration.

Skills

Leadership experience

Team player

Customer service

Flexibility

Job description

Anthropologie in Houston, TX is seeking a Key Holder to support the store leadership team in delivering exceptional customer experiences, driving sales metrics, and overseeing daily operations. You will act as an elevated team member, help with onboarding and training, and ensure omni-channel processes run smoothly.

You should be capable of working a flexible schedule, including nights, weekends, and holidays, and be passionate about maintaining brand standards and a collaborative, high-energy