Front-End & Service Desk Leader — Customer Experience

Hannaford Supermarkets; Houlton (ME); On-site; USD 23,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Houlton, ME, is seeking team members for front-end and service desk roles within our local store. The position involves cashier duties, assisting customers, and supporting store operations with a focus on accuracy and friendliness.

You will participate in service desk and kiosk tasks as trained, follow all policies and safety guidelines, and contribute to a clean, well-organized shopping environment. The role is full-time with potential for varied shifts.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed personal appearance and follow policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on assignment sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards; report needed repairs; keep area free from debris and hazards.
• Observe security standards and report abnormal behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain housekeeping and sanitation per store policy and local regulations.
• Frequently perform cashier and/or bagging functions; service desk/kiosk duties as trained.

Skills

Effective communication

Customer service

Multi-tasking

Cashier skills

Service desk/kiosk

Job description

Hannaford Supermarkets in Houlton, ME, is seeking team members for front-end and service desk roles within our local store. The position involves cashier duties, assisting customers, and supporting store operations with a focus on accuracy and friendliness.

You will participate in service desk and kiosk tasks as trained, follow all policies and safety guidelines, and contribute to a clean, well-organized shopping environment. The role is full-time with potential for varied shifts.