Customer Service Leader: Front End & Service Desk

Hannaford Supermarkets; Scarborough (ME); On-site; USD 23,000 - 33,000; Full time

Job summary

Hannaford Supermarkets in Scarborough, ME is seeking a Front End Associate to support cashiering, service desk, and front-end duties in a busy store. You will follow company policies, maintain a neat appearance, assist with assigned tasks, and help ensure safety and asset protection while delivering friendly customer service.

Candidates should be at least 18 years old, be able to lift items and stand for long periods, and have strong communication and multitasking skills to thrive in a retail

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently, perform cashier and/or bagging functions
• Frequently, perform service desk/kiosk and if trained, bookkeeper functions
• Perform all other duties as assigned.

Skills

Communication skills

Customer service

Age 18+

Cashier skills

Job description

Hannaford Supermarkets in Scarborough, ME is seeking a Front End Associate to support cashiering, service desk, and front-end duties in a busy store. You will follow company policies, maintain a neat appearance, assist with assigned tasks, and help ensure safety and asset protection while delivering friendly customer service.

Candidates should be at least 18 years old, be able to lift items and stand for long periods, and have strong communication and multitasking skills to thrive in a retail