Customer Experience Leader | Front-End & Print Services

Office Depot; Fort Dodge (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Career development opportunities

Supportive work culture

Training and mentoring programs

Job summary

A leading office supplies company is seeking a motivated individual to enhance customer experience and provide leadership in retail operations. Responsibilities include guiding associates, driving sales, and building relationships with customers. Candidates should have a high school diploma, supervisory retail experience, and strong communication skills to thrive in a fast-paced environment. This position offers career development opportunities while embodying the company's values of integrity and customer focus.

Qualifications

• Minimum two years of experience in retail, including a supervisory role.
• Ability to execute detailed instructions efficiently.
• Adaptability to a changing environment and consistent goal achievement.

Responsibilities

• Drive a memorable customer experience through leadership.
• Guide Front End associates and facilitate ongoing training.
• Motivate associates to increase customer retention.
• Engage proactively with customers to exceed their needs.

Skills

Advanced selling skills

Excellent verbal and written communication skills

Demonstrated leadership capabilities

Coaching and training

Problem solving

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

POS systems

Work Force Management Systems

Job description

A leading office supplies company is seeking a motivated individual to enhance customer experience and provide leadership in retail operations. Responsibilities include guiding associates, driving sales, and building relationships with customers. Candidates should have a high school diploma, supervisory retail experience, and strong communication skills to thrive in a fast-paced environment. This position offers career development opportunities while embodying the company's values of integrity and customer focus.