Front End Customer Experience Lead

Food Lion; Florence (SC); Hybrid; USD 26,000 - 34,000; Part time

Job summary

Food Lion in Florence, SC is seeking a Front End Associate to deliver fast, friendly service while maintaining accurate cash handling and store standards.

You will greet customers, assist with purchases, operate the POS system, bag groceries, and support the Customer Service Manager to ensure a positive shopping experience. This role requires good communication, reliability and the ability to stand for long periods.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Check prices quickly and accurately and handle cash transactions per standard practice.
• Follow bagging procedures and cash handling procedures, including refunds and overrides.
• Assist customers with Food Lion To-Go orders when applicable.
• Keep front end and work stations neat and clean and report any issues or malfunctions.

Skills

Customer service

Cashier

Communication

Multi-tasking

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Food Lion in Florence, SC is seeking a Front End Associate to deliver fast, friendly service while maintaining accurate cash handling and store standards.

You will greet customers, assist with purchases, operate the POS system, bag groceries, and support the Customer Service Manager to ensure a positive shopping experience. This role requires good communication, reliability and the ability to stand for long periods.