Customer Experience Leader — Flexible Schedule & $15/hr

Five Below; Dallas (TX); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health coverage

Wellness programs

Job summary

Five Below is seeking an experienced leader to drive store performance and customer service excellence. You will supervise front-end operations, train crew on best practices, and partner with the store manager to recruit and develop team members.

The role requires at least 2 years in management, strong communication, and the ability to multitask in a fast-paced environment. At least 18 years old with flexible scheduling. Equal opportunity employer.

Qualifications

• High School diploma or equivalent; college experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Wows customers through personal contact and service.
• Trains crew on the BEST customer service experience.
• Leads store to achieve customer service score goals.
• Oversees front-end operations and merchandising standards.
• Ensures equipment is working and staff trained.
• Handles opening/closing, cleanliness, and recovery.
• Partners with store manager to recruit, train, and coach crew.

Skills

Leadership

Customer service

Communication

Multi-tasking

Flexibility

POS systems

Education

High School Diploma or equivalent

College experience preferred

Tools

POS systems

Job description

Five Below is seeking an experienced leader to drive store performance and customer service excellence. You will supervise front-end operations, train crew on best practices, and partner with the store manager to recruit and develop team members.

The role requires at least 2 years in management, strong communication, and the ability to multitask in a fast-paced environment. At least 18 years old with flexible scheduling. Equal opportunity employer.