Customer Experience Leader - Flexible Schedule

The TJX Companies, Inc.; Charlotte (NC); On-site; USD 19,630 - 20,319; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

life insurance

Job summary

The Marshalls store, part of The TJX Companies, Inc., seeks a front-of-store leader to promote an excellent customer experience and guide a team of Associates. You will oversee registers, mentor staff, and promote loyalty programs while ensuring store standards and safe operations.

Experience in retail and leadership is required, with flexible scheduling including nights and weekends. The role emphasizes teamwork, strong communication, and the ability to train others, maintaining compliance with

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to train others.

Responsibilities

• Promote an excellent customer experience and lead front-of-store Associates.
• Oversee POS coverage, assign registers, and coordinate breaks.
• Train and mentor Associates on front-end principles and loyalty programs.

Skills

Merchandising

Multi-tasking

Communication

Organizational skills

Train others

Team player

Leadership experience

Retail experience

Job description

The Marshalls store, part of The TJX Companies, Inc., seeks a front-of-store leader to promote an excellent customer experience and guide a team of Associates. You will oversee registers, mentor staff, and promote loyalty programs while ensuring store standards and safe operations.

Experience in retail and leadership is required, with flexible scheduling including nights and weekends. The role emphasizes teamwork, strong communication, and the ability to train others, maintaining compliance with