Customer Experience Leader & Coach

Meijer; Noblesville (IN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Career development programs

Job summary

Meijer in Noblesville, IN is seeking a department leader to guide daily operations, ensure customer excellence, and mentor team members to meet store goals. This role centers on coaching, scheduling, training, inventory accuracy, and upholding Meijer standards while fostering an inclusive, high-performance environment.

The successful candidate will oversee day-to-day tasks, engage with customers and peers, and drive teamwork to achieve profitability and exceptional shopping experiences across

Qualifications

• Customer service mindset with a focus on shopper satisfaction.
• Strong verbal and written communication for team and customers.
• Ability to train and mentor peers to meet goals.
• Retail or service experience preferred.
• Adaptable with a creative approach to problem solving.

Responsibilities

• Directs daily operations of the department to ensure smooth flow.
• Engages customers and guides checkout to deliver top service.
• Mentors team members to exceed sales and service goals.
• Supports scheduling and on-boarding of new staff.
• Monitors product freshness and adherence to policies.
• Ensures food safety standards and safe working practices.
• Oversees ordering, receiving, stocking and product displays.
• Contributes to a diverse, inclusive team culture.

Skills

Customer service

Communication

Leadership

Retail experience

Creativity

Influence others

Rapport building

Flexibility

Job description

Meijer in Noblesville, IN is seeking a department leader to guide daily operations, ensure customer excellence, and mentor team members to meet store goals. This role centers on coaching, scheduling, training, inventory accuracy, and upholding Meijer standards while fostering an inclusive, high-performance environment.

The successful candidate will oversee day-to-day tasks, engage with customers and peers, and drive teamwork to achieve profitability and exceptional shopping experiences across