Customer Experience Leader

harps; Springfield (MO); On-site; USD 16,531 - 22,041; Full time

Job summary

Harps in Springfield, MO seeks a Front-End Associate to manage checkout operations, assist customers, and maintain signage and displays. You will handle tills, price tags, and service desk duties with a focus on fast, friendly service.

Applicants should have a year of retail cashier experience, be adaptable to shift changes, and demonstrate strong integrity and teamwork. Harps emphasizes hospitality and a helpful, cheerful attitude.

Qualifications

• High school diploma or G.E.D. equivalent preferred.
• Minimum one year experience operating a cash register in a retail establishment, preferably grocery.
• Ability to accurately count money and handle transactions.
• Flexible schedule including evenings, weekends and holidays as needed.
• Ability to follow instructions and complete tasks timely.

Responsibilities

• Front-end operations and daily scheduling tasks.
• Manage shelf and display maintenance, tags, signage and pricing.
• Supervise Service Desk procedures including tills and refunds.
• Provide courteous, proactive customer service and hospitality.
• Adapt to changing conditions and priorities with flexibility.
• Support Harps' mission and policies with dependable attendance.

Skills

Front-end operations

Customer service

Adaptability

Coaching/mentoring

Conflict resolution

Problem solving

Safety orientation

Building relationships

Conscientiousness

Professionalism

Showing drive

Customer focus

Respect for others

Integrity

Modeling cultural values

Professional demeanor

Education

High school diploma/G.E.D.

Job description

Harps in Springfield, MO seeks a Front-End Associate to manage checkout operations, assist customers, and maintain signage and displays. You will handle tills, price tags, and service desk duties with a focus on fast, friendly service.

Applicants should have a year of retail cashier experience, be adaptable to shift changes, and demonstrate strong integrity and teamwork. Harps emphasizes hospitality and a helpful, cheerful attitude.