Customer Experience Lead - Weekly Pay, Flexible Scheduling

Meijer, Inc.; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a proactive team member to support daily store operations, deliver exceptional customer service, and coach others to meet sales goals. You’ll participate in scheduling, inventory checks, and product rotation while upholding safety standards across the department.

The role emphasizes leadership within the team, cross-training opportunities, and contributing to an inclusive, customer-centric environment.

Qualifications

• Experience in customer-facing roles is preferred.
• Strong verbal and written communication skills.
• Ability to motivate and coach team members to meet goals.
• Capability to plan schedules and manage daily tasks.

Responsibilities

• Engage with customers to provide a best-in-class shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to meet service and sales goals.
• Assist in training new team members and cross-training talent.
• Support department scheduling to boost engagement, service, and profitability.
• Ensure product freshness and rotate stock per policy.
• Guide the team on safety standards and 200% accountability.
• Lead ordering, receiving, stocking, pricing, and displays where applicable.
• Contribute to a culture that values diversity, equity, and inclusion.
• Operate registers and cash handling when needed; operate powered equipment if applicable.

Skills

Customer service

Team leadership

Communication

Mentoring

Scheduling

Retail operations

Inventory management

Food safety

Tools

POS system

Cash handling

Powered equipment

Job description

Meijer Inc. is seeking a proactive team member to support daily store operations, deliver exceptional customer service, and coach others to meet sales goals. You’ll participate in scheduling, inventory checks, and product rotation while upholding safety standards across the department.

The role emphasizes leadership within the team, cross-training opportunities, and contributing to an inclusive, customer-centric environment.