Customer Experience Lead - Front End & Team Training

The TJX Companies, Inc.; Union Gap (WA); On-site; USD 24,975 - 39,674; Full time

Benefits offered by this job

401(k) Associate contributions

Medical/Dental/Vision insurance

Associate discount

Paid parental leave

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring for a leadership position at TJ Maxx in Union Gap, WA. The role involves overseeing a team to ensure exceptional customer service and promotes company loyalty programs. Candidates need at least one year of retail experience along with six months of leadership experience. A flexible schedule is required, and the benefits package includes 401(k) contributions, medical, dental, and employee discounts. The starting pay range for this role is $18.13 to $28.80 per hour.

Qualifications

• 1 year of retail experience and 6 months of leadership experience.
• Available to work a flexible schedule, including nights and weekends.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Create a positive internal and external customer experience.
• Lead a team of Associates to ensure excellent customer service.
• Train and mentor Associates on front end principles.

Skills

Strong communication skills

Organizational skills

Merchandising techniques

Multi-tasking

Customer service

Team player

Job description

The TJX Companies, Inc. is hiring for a leadership position at TJ Maxx in Union Gap, WA. The role involves overseeing a team to ensure exceptional customer service and promotes company loyalty programs. Candidates need at least one year of retail experience along with six months of leadership experience. A flexible schedule is required, and the benefits package includes 401(k) contributions, medical, dental, and employee discounts. The starting pay range for this role is $18.13 to $28.80 per hour.