Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Sandusky (OH); Presencial; USD 20.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Associate discount

Paid holidays/vacation/sick

Descripción de la vacante

The TJX Companies, Inc. is hiring at our TJ Maxx store in Sandusky, OH. This role leads front-of-store operations, delivers outstanding customer service, and supports loyalty programs while guiding Associates to meet store goals.

You will train teammates, coordinate registers, and ensure a positive shopping experience. A year of retail experience and leadership exposure are required, with a schedule that includes nights and weekends.

Formación

• 1 year retail experience or more required.
• 6 months of leadership experience or more required.
• Flexible schedule including nights and weekends.

Responsabilidades

• Promote an excellent customer experience and lead a team at front of store.
• Oversee POS coverage, train and mentor Associates on front-end principles.
• Ensure adherence to labor laws, policies, and safety standards.
• Promote loyalty programs and participate in shrink reduction initiatives.
• Provide feedback and updates to management on priorities and progress.

Conocimientos

Retail leadership

Customer service

Descripción del empleo

The TJX Companies, Inc. is hiring at our TJ Maxx store in Sandusky, OH. This role leads front-of-store operations, delivers outstanding customer service, and supports loyalty programs while guiding Associates to meet store goals.

You will train teammates, coordinate registers, and ensure a positive shopping experience. A year of retail experience and leadership exposure are required, with a schedule that includes nights and weekends.