Customer Experience Guide III — Brand & Demos

Rivian; Corona (CA); On-site; USD 32,249 - 35,831; Full time

Benefits offered by this job

Comprehensive benefits package

Potential for annual performance bonus

Job summary

An electric vehicle company in California is looking for a Product Guide III to enhance customer experiences. This role requires at least 2 years in customer service, with a focus on engaging clients and exceeding expectations. Applicants should have a High School Diploma and be able to work flexible hours. The pay range for this role is $23.41 to $26.01 per hour, along with potential bonuses and a comprehensive benefits package for full-time positions.

Qualifications

• 2+ years in customer service, automotive, or hospitality preferred.
• Must be at least 21 years to operate Rivian vehicles.
• Ability to work nights, weekends, and holidays as needed.

Responsibilities

• Welcome and educate customers to ensure positive experiences.
• Achieve sale-related performance targets.
• Engage with customers to meet their unique needs.

Skills

Customer service experience

Strong communication skills

Adaptability

Tech literacy

Education

High School Diploma or GED

Tools

POS software

CRM software

Google Workspace

Job description

An electric vehicle company in California is looking for a Product Guide III to enhance customer experiences. This role requires at least 2 years in customer service, with a focus on engaging clients and exceeding expectations. Applicants should have a High School Diploma and be able to work flexible hours. The pay range for this role is $23.41 to $26.01 per hour, along with potential bonuses and a comprehensive benefits package for full-time positions.