Customer Experience Guide for Car Buying

CarMax Business Services; Gainesville (FL); On-site; USD 33,000 - 45,000; Full time

Job summary

CarMax Business Services is looking for a Customer Specialist in Gainesville, Florida. This role requires providing top-notch customer service and guiding customers through the buying and selling processes. The selected candidate will conduct vehicle assessments and manage administrative tasks in a fast-paced environment. Ideal candidates should possess strong communication skills, experience in sales or customer service, and the ability to build relationships. CarMax values honesty and transparency, providing a workplace built on these principles.

Qualifications

• Exceptional communication skills are a must.
• Sales and customer service experience preferred, especially in retail.
• Must have a valid Driver's License.

Responsibilities

• Provide exceptional customer service during the entire customer journey.
• Conduct vehicle condition assessments for appraisals.
• Perform various administrative duties related to sales.

Skills

Communication skills

Relationship building

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Gainesville, Florida. This role requires providing top-notch customer service and guiding customers through the buying and selling processes. The selected candidate will conduct vehicle assessments and manage administrative tasks in a fast-paced environment. Ideal candidates should possess strong communication skills, experience in sales or customer service, and the ability to build relationships. CarMax values honesty and transparency, providing a workplace built on these principles.