Customer Experience & Food Service Associate

Royal Farms; Port Royal (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership with duties spanning food service, POS transactions, stocking, and housekeeping to ensure safe, efficient operations. The role emphasizes friendly, professional customer engagement and accurate service, driving a positive experience that reinforces brand standards across shifts, including weekends and holidays as needed.

You will handle fuel transactions, follow safety procedures, verify age when selling restricted

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask in a fast-paced environment.
• Must follow safety procedures.

Responsibilities

• Provide outstanding service by greeting customers and answering questions.
• Operate the register, process payments, and assist with fuel transactions.
• Prepare and serve food/beverages per standards, maintain cleanliness and stocking.
• Monitor store safety, follow SOPs, and report issues to leadership.

Skills

Communication

Customer service

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership with duties spanning food service, POS transactions, stocking, and housekeeping to ensure safe, efficient operations. The role emphasizes friendly, professional customer engagement and accurate service, driving a positive experience that reinforces brand standards across shifts, including weekends and holidays as needed.

You will handle fuel transactions, follow safety procedures, verify age when selling restricted