Customer Experience & Food Service Associate

Royal Farms; Hagerstown (MD); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support store leadership in delivering a safe, efficient, and customer-focused experience. You will greet customers, handle transactions at the register, and assist with fuel and tobacco sales, while maintaining food prep standards.

Responsibilities include high-quality service, accurate payments, proper cleanliness, stocking, and adherence to safety guidelines in a fast-paced environment. Weekend availability is required.

Qualifications

• Must have strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask effectively in a fast-paced environment.
• Must learn and follow all safety processes and procedures.

Responsibilities

• Greet and assist customers with friendliness and product knowledge.
• Operate the register, process payments, and assist with fuel card/gift card transactions.
• Prepare made-to-order food and beverages; maintain presentation and portioning.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is hiring a Customer Service Associate to support store leadership in delivering a safe, efficient, and customer-focused experience. You will greet customers, handle transactions at the register, and assist with fuel and tobacco sales, while maintaining food prep standards.

Responsibilities include high-quality service, accurate payments, proper cleanliness, stocking, and adherence to safety guidelines in a fast-paced environment. Weekend availability is required.