Customer Experience & Food Service Associate

Royal Farms; Chester (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Royal Farms in Chester, VA seeks a Customer Service Associate to support the store leadership by performing food service, POS transactions, and general upkeep. This role emphasizes friendly, efficient, and professional customer interactions to uphold the Royal Farms standard of excellence.

You will greet customers, assist with product selection, handle fuel and age-restricted sales, prepare made-to-order items, restock, and maintain cleanliness and safety.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask in a fast-paced environment.
• Must follow Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, demonstrate product knowledge, and uphold service standards.
• Operate the register, process payments, and manage various transaction types.
• Prepare made-to-order food and beverages per recipes or specs.
• Restock products and maintain store cleanliness and safety.
• Follow safety, security, and SOPs across store operations.

Skills

Customer service

Communication

Teamwork

Multitasking

Food service

Job description

Royal Farms in Chester, VA seeks a Customer Service Associate to support the store leadership by performing food service, POS transactions, and general upkeep. This role emphasizes friendly, efficient, and professional customer interactions to uphold the Royal Farms standard of excellence.

You will greet customers, assist with product selection, handle fuel and age-restricted sales, prepare made-to-order items, restock, and maintain cleanliness and safety.