Customer Experience & Equipment Specialist

U-Haul International; Phoenix (AZ); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

ESOP

Discounts on electronics and hotels

Employee assistance program

Zusammenfassung

U-Haul International is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with rentals, equipment inspections, and arrivals at our stores in Phoenix. You’ll use U-Scan tech, assist with trucks and trailers, and ensure equipment is ready for customers.

On-the-job education and a fast-paced team environment await. The role includes a hiring bonus and other benefits; prior driving and safety checks are required.

Qualifikationen

• High school diploma or equivalent.
• Valid driver's license and ability to maintain a good driving record.

Aufgaben

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Kenntnisse

Customer service

Communication

Team player

Ausbildung

High school diploma

Jobbeschreibung

U-Haul International is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with rentals, equipment inspections, and arrivals at our stores in Phoenix. You’ll use U-Scan tech, assist with trucks and trailers, and ensure equipment is ready for customers.

On-the-job education and a fast-paced team environment await. The role includes a hiring bonus and other benefits; prior driving and safety checks are required.