Customer Service & Equipment Specialist (Rentals)

U-Haul International; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) plan

Life insurance

Employee discounts

Job summary

U-Haul International in Phoenix, AZ is seeking a Customer Service Representative to be the face of the company’s exceptional service. You will assist customers, use U-Scan tech to dispatch and return equipment, and help inspect and move equipment both inside and outside U-Haul centers.

The role offers on-the-job education, potential advancement, and a benefits package including health plans and paid time off. Part-time hours and a paid bonus program are highlighted in the posting.

Qualifications

• Valid driver's license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical work including lifting up to 50 lbs.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul International in Phoenix, AZ is seeking a Customer Service Representative to be the face of the company’s exceptional service. You will assist customers, use U-Scan tech to dispatch and return equipment, and help inspect and move equipment both inside and outside U-Haul centers.

The role offers on-the-job education, potential advancement, and a benefits package including health plans and paid time off. Part-time hours and a paid bonus program are highlighted in the posting.