Automotive Front Desk & Guest Experience Specialist

Victory Toyota Highlands; Triadelphia (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Holidays

401(k) with company match

Direct deposit

Job summary

Victory Automotive Group is seeking a friendly Receptionist at our dealership in West Virginia to greet visitors, answer calls, and provide administrative support. The role requires excellent communication, a professional appearance, and strong organizational skills.

The successful candidate will serve as a first point of contact across departments, help direct inquiries, and uphold a courteous, customer-focused experience in our fast-paced environment.

Qualifications

• Customer service experience preferred.
• Professional and dependable with strong communication.
• Basic computer and internet skills.
• Ability to read and comprehend instructions.
• Safety and customer service oriented.

Responsibilities

• Greets customers warmly and directs them to the appropriate department.
• Manages inbound phone inquiries and routes calls accordingly.
• Provides administrative support as needed and attends staff meetings.
• Maintains professional appearance and excellent communication.

Skills

Customer service

Communication skills

Phone skills

Administrative skills

Tools

MS Office

Job description

Victory Automotive Group is seeking a friendly Receptionist at our dealership in West Virginia to greet visitors, answer calls, and provide administrative support. The role requires excellent communication, a professional appearance, and strong organizational skills.

The successful candidate will serve as a first point of contact across departments, help direct inquiries, and uphold a courteous, customer-focused experience in our fast-paced environment.