Customer Experience & Checkout Specialist

JCPenney; Rogers (AR); On-site; USD 17,220 - 21,531; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney in Rogers, AR is seeking a dedicated Cashier to deliver friendly customer service, assist with sales, and uphold checkout standards. The role supports omnichannel efforts and routine inventory recovery while maintaining safety and shrink targets.

You will engage customers, process transactions, and contribute to a positive shopping experience. Benefits include medical/dental/vision, life insurance, vacations, a 401(k) plan with company match, and employee discounts.

Qualifications

• Provide excellent customer service and assist customers with sales
• Follow checkout procedures and maintain signing/merchandising standards
• Assist with omnichannel tasks, recovery, and inventory
• Meet shrink, safety, attendance and performance standards

Responsibilities

• Greet and assist customers with outstanding service; promote programs to drive sales.
• Complete checkout processes including returns and re-ticketing; support merchandising at checkouts.
• Assist with omnichannel efforts, recovery, and inventory processes; participate in annual stock checks.
• Meet company performance standards for shrink, safety, and service.

Skills

Customer service

Sales orientation

POS systems

Omnichannel support

Inventory awareness

Tools

Point of Sale device

Job description

JCPenney in Rogers, AR is seeking a dedicated Cashier to deliver friendly customer service, assist with sales, and uphold checkout standards. The role supports omnichannel efforts and routine inventory recovery while maintaining safety and shrink targets.

You will engage customers, process transactions, and contribute to a positive shopping experience. Benefits include medical/dental/vision, life insurance, vacations, a 401(k) plan with company match, and employee discounts.